Terms of service

Overview

This website is intended for the general public; however, our services are intended for individuals aged 16 or older. We do not knowingly request, collect, or use personal data from individuals under the age of 16.

If we discover that we have collected personal data from a person under 16, we will delete this information as soon as possible.

If you are under 16, please do not create an account or place orders on the website. In such cases, please seek assistance from a parent or legal guardian to place an order.

Who we are

The online store Parf'Art (www.parfart.com) is operated by:

ASTAHOVA PRODUCTION SRL  
Headquartered in Chisinau, Rîșcani district, Studenților str-la, 7/2, ap. (office) 5  
IDNO: 1024600012251  

Contact email: contact@parfart.com

In this policy, the terms “we”, “ParfArt” or “the company” refer to the website operator.

What this document contains

This document provides information about:

  • The personal data controller  
  • Storage of personal data  
  • Who has access to personal data  
  • Legal basis for data processing  
  • User rights  
  • How personal data is collected and used  
  • Data security and confidentiality  
  • Right to file a complaint  
  • Updates to the privacy policy  

By using the website www.parfart.com, placing an order, or interacting with our services, you confirm that you have read and understood this policy and agree to the collection and use of personal data as described below.

If you do not agree with the terms of this policy, please do not use the website or provide personal data.

1. Personal data controller

The personal data controller is:

ASTAHOVA PRODUCTION SRL  

Responsible for processing data collected through the website www.parfart.com.

Contact details:

ASTAHOVA PRODUCTION SRL  
Address: Chisinau, Rîșcani district, Studenților str-la, 7/2, ap. (office) 5  
Email: contact@parfart.com  

2. Storage of personal data

Personal data collected through the website www.parfart.com is stored on secure servers used by our e-commerce platform and technical providers.

These servers comply with modern security standards to protect data.

3. Who has access to personal data

We do not sell or transfer your personal data to third parties for marketing purposes.

Data may be shared with partners only for providing services necessary for the operation of the online store, such as:

Order delivery  

Delivery data may be shared with courier companies for order processing.

Payment processing  

For online payments, the data required for processing payments is transmitted to payment processors.

Email marketing platforms  

We may use email marketing platforms to send newsletters and promotional communications.

All our service providers are contractually obligated to comply with data protection legislation.

4. Legal basis for data processing

The processing of your data is based on one of the following legal grounds:

  • User consent  
  • Performance of a contract (e.g., order processing)  
  • Legitimate interest of the company  
  • Legal obligations  

Legitimate interests may include:

  • Improving services and user experience  
  • Fraud prevention  
  • Securing the online platform  

5. User rights

According to data protection legislation, you have the following rights:

Right of access  

You can request information about the personal data we hold.

Right to rectification  

You can request correction of inaccurate data.

Right to erasure  

You can request deletion of personal data when it is no longer necessary.

Right to restrict processing  

You can request limitation of data usage in certain cases.

Right to data portability  

You have the right to receive your data in a structured format.

Right to object  

You can object to data processing for marketing purposes.

To exercise these rights, you can contact us at:

contact@parfart.com

6. Processing of personal data

Personal data may include:

  • First and last name  
  • Delivery address  
  • Email address  
  • Phone number  
  • Order information  
  • Purchase history  
  • IP address  

These data are collected when you:

  • Place an order  
  • Create an account  
  • Subscribe to the newsletter  
  • Contact us  
  • Browse the website  

7. Use of personal data

Data is used for:

  • Order processing  
  • Product delivery  
  • Customer communication  
  • User account management  
  • Improving website experience  
  • Marketing and newsletters (with user consent)  

8. Cookies

The website www.parfart.com uses cookies for:

  • Proper website functionality  
  • Analytics and statistics  
  • Personalizing user experience  

Users can manage cookies through browser settings.

9. Data security

We have implemented technical and organizational measures to protect personal data, including:

  • SSL encryption  
  • Firewall protection  
  • Access control  
  • System monitoring  

However, data transmission over the internet cannot be guaranteed to be completely secure.

10. Right to file a complaint

If you believe your data is being processed incorrectly, you have the right to file a complaint with the competent data protection authority.

However, we recommend contacting us first to resolve the issue.

11. Policy updates

We reserve the right to modify this privacy policy when necessary.

The updated version will be published on the website.

Last update:  
March 2026