Privacy policy

1. General provisions

1.1. The website www.parfart.com (hereinafter referred to as the “website”) is an online store intended for online purchases and is owned by ASTAHOVA PRODUCTION SRL, headquartered in Chisinau, 31 August Street, No. 113. By using the website www.parfart.com, you express your consent to the processing of personal data in accordance with this Policy.

1.2. The Privacy and Cookie Policy regulates the collection and use of personal data transmitted directly or indirectly by users of the website while using the services provided. ASTAHOVA PRODUCTION SRL reserves the right to modify this Policy without prior notice, and the updated version will always be available on the website.

1.3. ASTAHOVA PRODUCTION SRL recognizes the importance of protecting the confidentiality of website visitors’ data. The main purpose of this Policy is to ensure the accessibility, integrity, and confidentiality of all information, including personal data, processed manually or automatically.

2. Data collection and use

2.1. If a visitor wishes to place an order and purchase products, it is necessary to provide personal data. This data is required for order processing, contacting the buyer, and delivering the products.

2.2. The requested data may include: first name, last name, phone number, email address, delivery address, date of birth, and information necessary for issuing a loyalty card. ASTAHOVA PRODUCTION SRL reserves the right to request additional data in order to improve the services provided.

2.3. When making an online payment, the user directly provides the data necessary for the transaction, including banking information. Products and services available on the website can be paid for using VISA and Mastercard through an e-commerce service based on 3D-Secure technologies: Verified by VISA and MasterCard SecureCode. This system is secure and ensures transaction protection. Payments are processed through B.C. “VICTORIABANK” S.A., located at Grigore Vieru Boulevard No. 1, MD-2005, Chisinau, Republic of Moldova.

ASTAHOVA PRODUCTION SRL undertakes not to disclose personal data to third parties, except in cases provided by the legislation of the Republic of Moldova.

2.4. The collection of personal data is carried out only with the voluntary consent of the user, confirmed by checking the consent box during order placement or by continuing to browse the website.

2.5. In addition to the personal data provided by the user, our system automatically collects other technical information used to analyze website functionality and optimize the services provided.

2.6. The collected information is used exclusively to improve service quality, maintain contact with customers, and inform them about offers and promotions. Based on the provided data, ASTAHOVA PRODUCTION SRL reserves the right to contact customers via the provided contact methods (phone, email, etc.).

3. Disclosure of information and data access

3.1. ASTAHOVA PRODUCTION SRL undertakes not to transmit or disclose information provided by visitors without their consent, except in cases provided by applicable legislation.

3.2. Users are responsible for the accuracy and awareness of the data provided. Employees of ASTAHOVA PRODUCTION SRL are obliged to maintain the confidentiality of all personal data.

3.3. ASTAHOVA PRODUCTION SRL takes all necessary measures to protect and securely store the collected data. In case of any changes regarding the user’s relationship with the company, we request that you notify us to ensure effective communication and up-to-date services.

3.4. Continued use of the website constitutes the user’s consent to the processing of personal data and takes precedence over any previous agreements.

4. Cookie Policy

4.1. The website uses cookies, which are stored on the user’s device to retain certain useful information. This is a standard practice widely used by most websites. Cookies contribute to a better browsing experience by adapting content to the visitor’s preferences. If the user does not wish to use cookies, this option can be disabled in the browser settings. Please note that disabling cookies may affect the proper display of content or the functionality of the website.